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- Change of Contact Information (1) To change the contact information for a booked service, you will have to cancel your current booking at least 24 hours before the commencement of the service via the HomeHelpy app and...
- What is the difference between Classic and Premium Home Cleaning? For Classic Home Cleaning, customers are to prepare the cleaning tools and consumables to be used during the cleaning session by our HomeHelper. As for Premium Home Cleaning, customers are to only...
- Will cleaning my air conditioner unit improve the power of my air conditioner? Sometimes, the air conditioner experiences a reduction in power efficiency due to the accumulation of dirt, dust and bacteria. If that is the case, cleaning the air conditioner unit will definitely...
- Do I have to be home when my HomeHelper arrives? We recommend that you be home on the first booking in order to orientate your HomeHelper around the house and to discuss your requirements. For subsequent bookings, you may or may not be home. If you...
- Can I request for add-on services such as oven or refrigerator cleaning? Yes, you can request for these services by making a Classic or Premium Home Cleaning booking, and select the desired time you need for these add-on services based on the initial conditions and sizes...